Tag Archives: recruiting

What kind of leader are you?

23 Dec

I was driving to a meeting  this week when I turned on ESPN radio just as the Colin Cowherd radio show was about to start. I am not sure if I like him or not, but I am pretty sure that is part of his marketing/branding of himself.  He says just enough to get your attention and get you to agree with him and then just enough to get the other half not to like his thoughts or opinions for that day.

 On this particular morning Colin started off his show talking about coaches and the difference that they can make. I think his point was not that one coach really knew a secret play or had a great trick play, but that certain coaches have higher expectations than others. Colin used an example when he was watching Nick Saban from Alabama yell at one of his wide receivers for dropping a catch in PRACTICE. Colin had remembered that the previous year he was watching another college coach during a practice and how that coach did nothing and did not react to a dropped ball in practice. One year later, one coach is playing for the National Championship and the other Coach is out of work.

 That got me thinking about my expectations here at Search Solution Group and how I can make an impact. I am not a Nick Saban fan, but I do appreciate and respect winning. I am not sure that yelling at one of my employees for not making a call or getting a sale would be the right motivation for my team or an example I want to set on a regular basis. I like to think that the last few years the approach that I have taken is that most situations are teachable and that we can learn from them. Sometimes it is easier to just yell or get made or make people run around a tree (inside joke), but in the office it is so much more challenging. It is so important to me that we are all learning and getting better. For most of us that means making a few mistakes and learning from them.

Sales is so tricky in the recruiting world. No two candidates are the same and no two clients are the same, what works for one might scare the other away. How do you teach that???  How do get a sales person to understand that just because the last ten people said “NO” that you should not take it personally?  All of them are weekly scenarios that we encounter and need to get over to be successful in the sales world. But what I learned from Colin’s radio show is that I need to get better and I need to make sure that I am paying attention to my team. I need to listen, mentor and coach them to success. I am not trying to be Nick Saban and make people cry (Manuel Wright) but I certainly would not mind being lumped into a conversation about Nick Saban and all the success he has had in coaching.

Advertisements

I’m Thankful for…

18 Nov

It is that time of the year when the hustle and bustle of traveling to see friends and family starts. It is also seems to be the time of the year when at least one person gets trampled to death trying to get inside Wal-Mart at 2am for some stupid sale. I actually turned on CNN the morning after waiting to see the video of this happening, I guess it is my guilty pleasure….

 With all joking and some of my sarcasm aside, I know why I am thankful this year.  This past year has been better than ever. I hired the most amazing person, and thru thick and thin she has surpassed her wildest expectations. I also think I found my diamond in the rough who fits in well here at SSG and has superstar potential. Both of them have given me new perspective on working and life and have been a great influence on me. I even got involved with Social Media and started learning some new tricks thanks to Lauryn (who is a  version of me). SO thank you for all of your patience and long hours, I sincerely appreciate and recognize your time, efforts and energy!!

We continue to work with clients I met back in 2000 and have had the chance to meet new clients in fun new industries. I wake up every morning happy that through the good and bad, through learning experiences not mistakes that anything is possible and often very attainable. We are excited to be looking to hire 1 or 2 more people for Search Solution Group in the coming months and thankful to have met so many great people this year. I can’t forget to be thankful for my friends my family and especially me dad and of course my dog Tanner!

So thank you for reading and please let us know what you are thankful for.

A Job, A Candidate, & the Wife

4 Nov

The joys of being a recruiter never end. Meeting smart and interesting people, helping companies find great talent and ultimately helping good people find better career opportunities. But then we have stuff like this that happens about once a year…..this is a real email that I received.  (Jeremy Gnozzo)

 Dear Mr. Knozzo: (Please spell my name correctly)

I didn’t realize that my email address would be hidden from you, the blogger.  It’s not my practice to make anonymous comments, and I’m glad to respond.  The person to whom I was referring was not me; rather it was my husband ________   __________.

To say he is busy with his work is an understatement.  He’s only been able to take three vacation days this year. Generally his work day begins at 6am so he can communicate with his boss, colleagues, and support staff in Europe.  His work days usually end at 6-6:30pm.  In addition he travels approximately 30% of the time.  Because he simply doesn’t have the time to scour the job boards and recruiting agencies, I’ve been helping him with his search for a new position.  If I find a job for which he is qualified, I obtain his approval to send his resume and cover letter.  (I realize your husband works longs hours but most of us work the same or more)

I sent his resume and cover for the position of ___________ in Buffalo/Niagara Frontier area to you last weekend.  You called our home at 8:15 Monday morning.  I explained to you that he was at work, and that he had told me before leaving the house he would be tied up in conference calls.  I asked if he could return your call that afternoon.  He wasn’t able to return your call Monday afternoon because the conference calls took all day.  (Please replace your home number on his resume with his cell phone number.  Recruiters can then reach him directly, which is pretty common practice these days.)

He called you back Tuesday morning, but got your voice mail.  He left a message apologizing for Monday, left his number, and asked you to return his call.  Well, you didn’t call back.  So Wednesday, he fired off an email to you telling you he was still interested in discussing the position.  You didn’t respond. (It has been one day since I received his message. I apologize for not returning his call right away, however I have many other candidates I am also trying to help.)

He took it in stride, but I was and am angry because I was over the top at the prospect of moving to the Buffalo area. I grew up and spent most of my life in Erie, PA.  My entire family including my 85 year-old mother lives in Erie.  We are able to move anywhere in the US, but I really want to live somewhere close to home like Western New York.  If you hadn’t responded at all to his resume, I wouldn’t have given it a second thought, but you did place that call Monday morning.  You got my hopes up, not my husbands.
( Western New York is a beautiful place to live )

Because you responded, I feel the least you could have done is to give him a quick call or shoot him an email stating the company wasn’t interested.  As an aside, the company should be interested because frankly, I don’t think anyone would do a better job than my husband.  He’s highly regarded by everyone he comes into contact with at ___________. The only reason he’s looking for a new job is because for him to advance his career, we would have to relocate to England.  ________ is ________ and has been in the United States since 1996.  He became a US citizen in 2008, and he does not want to move back to the UK. (Along with his email he sent me the next day, I alone had received 143 emails. 85 of  those emails  were applicants.  So please don’t assume that the company isn’t interested.  As busy as your husband is at his job – I am also very busy, helping people find better careers, and companies find great talent)

I apologize for my comment on your blog. I was unprofessional and rude to post it in the first place.  I lost my temper, and my husband would be furious with me if he knew I’d just behaved in a manner befitting Lady MacBeth. I guess I just want you and other recruiters to remember you’re dealing with people. (I accept your apology)

Sincerely,
___________ (aka the wife)

Applicants…Recruiters…please share your stories with me.  The good, the bad, or the ugly.   I’d love to hear from you.

Lesson From the Diamond Part 3‏

12 Aug
Repetitive overhead throwing motions, like tho...

Image via Wikipedia

Being really good at something can be a curse. Look at A-ROD, he can’t even play poker or hang out with Madonna without causing a stir. I remember playing in a different little league with the same coaches and some of the same teammates (lifelong friends even today). We were dominating the league when we ended up playing the last place team, an easy win with an ace pitcher on the mound. What we did not realize at the time is that the opposing coach (a family friend) had his oldest son umpiring the game. Well, to make a long story short we could not buy a strike and completely got robbed. THIS IS ACTUALLY A REALLY AMUSING STORY IF YOU EVER HAVE TIME, I WILL GLADLY RE-TELL IT. It was really embarrassing and to this day, the opposing coach and son, feel bad about what they did.  Why did this happen?

We played with the same number of guys, used the same bats, the same balls and played on the same field. All we had been doing all season that was different was playing harder, practicing more and we were coached better.  We used our skills to win!  Was it fair to cheat and knowingly be deceitful? Where do you draw the line when it comes to playing fair and being honest?

How do you handle it when the “corporate police” of your company are the rule breakers and are setting a bad example by lying and trying to steal. By the way if you Google this famous restaurant Chain, you will see ALL THE LAWSUITS that have made the news. So, I guess this is my fault for attempting to work with an organization like this. Here is what happened, any advice?

About 3 months ago, I knew this company had a Director of Compensation and Benefits job open, One of my favorite searches, we are really good at this! After a few calls, I got a return call suggesting that we present a candidate if we had someone. So I presented an A+ candidate from a similar company in the same industry, a dead on match. The Corp recruiter at this company ( we all know how I feel about incompetent corp recruiter) made an excuse that his title was too much (what does that mean?). Now for the thousands of people who are unemployed, I AM SORRY. This is just one of the many rejects who are preventing good people from getting hired. Now, if we fast forward to the present few weeks, I find out that the Corp recruiter is phone interviewing this very candidate. This candidate and I maintained a good relationship so he called me to tell me. Well, since I cannot keep my mouth shut, I called her!  After listening to her for a few minutes trying to defend her dishonesty and stupidity, I had to chime in with a few comments .

The conversation did not end well, but I just don’t get why she had to try and steal the candidate. I have all the emails saved of our previous conversations and everything documented. Why not do the right thing and change the way you are perceived just not locally but also Nationally with all the lawsuits. It was a great opportunity to  build a relationship and maybe even get the job filled which has been vacant for a very long time. We did everything we were asked and did it with a smile. Just like the dirty umpire from little league, this Corp recruiter tried to play dirty.

The kicker to this story is that the only other Compensation person in that group left because she was so unhappy and not challenged. How did she leave….courtesy of SEARCH SOLUTION GROUP.

So work hard and play fair just like in little league and good things will happen!!